March 19, 2025

Intelligent Generation of Shortcuts and Interactive Components

Defensive publication based on AI features developed for Google's Pixel Watch

November 30, 2021

Dynamic Assistant Suggestions During Assistant Browsing

Patent invented while designing for Google Assistant on Nest Hub Smart Displays

June 24, 2020

Designing for voice

Voice brings the potential to deliver valuable new experiences that improve our connections to each other and the vast knowledge available on the internet.

January 31, 2017

Designing a successful donation appeal

User research helped us understand what motivated people to contribute, what questions they ask before donating, and what barriers stop them from donating.

October 26, 2016

The value of personas

Over the four years we’ve been using personas we’ve found their greatest value was derived during their creation. The team that participates in the interviews, surveys and data analysis used to create the personas gained a deep insight into the people using the product.

June 17, 2016

The story behind Kiva’s redesign

To achieve broader participation, Kiva needs to go where our lenders are, and increasingly they’re on mobile devices. So we approached the redesign work with a mobile-first mindset, embracing the advantages and constraints inherent to mobile devices.

June 7, 2016

Announcing Kiva’s redesign and rebrand

This redesign and rebrand was over a year in the making and I’m as proud of this work as anything that came before it.

January 2, 2015

Trading Photoshop for Sketch 3

Sketch is built around designing layouts for the web–unlike Photoshop, which at its heart is a photo editing tool.

August 26, 2014

Kiva’s Design Space

Physical space is too often overlooked at software companies. It’s easy to ignore when you primarily work in the virtual world. But a physical environment which encourages collaboration, experimentation and visual thinking quickly leads to creative breakthroughs.

June 30, 2014

An Environment for Successful Design

Experienced designers spend time making the environment right whilst they are doing the work. Because, frankly, you can push pixels around forever, but if the conditions aren’t right for the work to be created and received by the client in the right way, the work will never be as good as it could be.

April 16, 2014

And Then I Understood Empathy

One of the most common questions people ask of first time parents is how you’ve been changed by the experience. For me the answer comes quick – empathy.

November 22, 2013

A Thought on Chairs and Software Development

Personally I love the analogy of a chair to building software. The visual is so tangible - everyone can picture the contrast in quality between an unstained or unfinished chair and the one you’d purchase for your dining room.

August 13, 2013

Lost in Translation: The Minimal Viable Product

Over the past few years the phrase has exploded in popularity, largely due to Eric Reiss’ book The Lean Startup, where he proposes entrepreneurs leverage a continuous innovation as a means of product development.

July 12, 2013

User Research at Kiva

Over the two years I’ve worked at Kiva we’ve taken huge strides towards integrating design into the culture of the organization. One of the most effective tools we’ve employed has been user research.

October 6, 2011

What Steve Jobs Taught Me

He gave us many shinny toys but I’ll always remember him as the person that taught me to build something wonderful, regardless of what anyone else says.

August 29, 2011

Wikia Editor Redesign

I’m excited to see that my redesign of the editor has finally made it’s way out of development and onto the site. While this was the last project I worked on at Wikia I always felt it would make the largest impact on the user base.

August 2, 2011

Recent Design Work – Kiva Free Trials

Response to the free trials have been huge - with over 8,000 invites handed out in under 30 hours.

May 17, 2011

Designing for Good, My New Job at Kiva

Kiva’s mission always struck me as the embodiment of the egalitarian promise the Internet’s creators always envisioned. So when an opportunity to join the company as their first full time designer came up, I jumped at the chance.

March 14, 2011

Recent Design Work – Wikia Labs

Wikia Labs serves as a bridge to acclimate users to new tools and gather feedback to ensure the the company is delivering features that are needed and wanted by the community.

November 13, 2010

Wikia Redesign

Our redesign effort concentrated on making the experience of using a wiki, where a community of users contribute the content, easier.

October 12, 2010

Food & Tech: Designs In The Wild

This bit of work began as a postcard and made its way into a banner hanging from the San Francisco Ferry Building on the occasion of Wikia’s Food & Tech event.

April 3, 2007

UI Design for The Godfather

Our user interface faced a whole new challenge as we attempted to design intuitive controller tutorials and other UI tips to help teach a player how to effectively fight by gesturing with the controller being held in his/her hand.

October 10, 2006

UI Design Tiger Woods PGA Tour ’07

A highlight for me in working on Tiger Woods 2007 was the chance to design the gameface user interface which allows players to control facial and body features for their custom characters using the analog sticks on the game systems controllers.

December 1, 2005

UI Design for 007: From Russia with Love

Artistically the User Interface From Russia with Love had to look like it was from the early 60's but still have the high production values and modern look of a twenty first century video game.